FAQ

Members Advantages

Don’t miss the chance!
Join today and benefit from all our services:


Free membership

We offer a free secure online account developed exclusively for you. It's quick and clear to set up your account. Just fill in the easy Registration form. Once your account and profile is approved by our team, you will simply have to enter under your e-mail and the chosen password, and that’s it!

Clear, Easy and Quick! Why not do it right now…  

Exclusive trade-only access to all trendy and exclusive products to satisfy all needs of your customers

Our finest diamond jewelry collection is available to you 24 hours a day, 7 days a week and is continuously up-to-date. Our trade-only access restricts ordering to members of the trade, making it exclusive to resellers and retailers.


Members-only Newsletter

Once you become a member, you will receive our members-only newsletter that offers you the latest products, trends and special offers and promotions!

Online Ordering and Tracking

Add all your products to our easy-to-use shopping cart. Once you’ve finished your order, we will do our best to process and ship it by DHL. Plus, you can track your orders and status anytime by logging into your account.

Special Offers and Volume Discounts

With your business needs in mind, we've developed pricing structures specifically for you. We recognize your loyalty to Bosphorus Brilliance and offer volume discounts based on your ordering activity. Please contact us at  info@bosphorusbrilliance.com or call us at (+90)5073920633 for further details.

Customizable Orders

While offering a wide array of products for resellers everywhere, we respect your individual company needs and will work with you to get the products you want. If there is a special product you're looking for, or you need special assistance with an order, please contact us at info@bosphorusbrilliance.com or call us at (+90)5073920633 for further details.

Registration

Are you not yet a Bosphorus Brilliance member ?

Sign up now and discover all fantastic advantages to be a Bosphorus Brilliance member! The registration is free of charge and with no commitment. www.bosphorusbrilliance.com is reserved to the sole field operators  with a valid V.A.T. number. No sale to private people is possible.

How can I sign up to the website bosphorusbrilliance.com?

Nothing is easier than that: to sign up you only have to click on the “Apply for a wholesale access” button right on the top and fill in the easy registration form with your data – should you be a Member of the European Union, please make sure and also type in your valid V.A.T. number. After registration you can easily enter your profile and see the catalogue and the prices we reserved to you. 

How can I see the sale prices?

To be able to see the products’ prices it is imperative to be registered and qualified users. By entering the e-mail and password chosen upon registration you will be able to see the sale prices, make purchases and enter your personal area, where you will be able to change your data and monitor your orders. 

I lost my password, how can I recover it?

If you don’t remember your password, or have lost it, you will simply have to enter the login page, click on “Lost Password” and type in your same e-mail address used to sign up. We will immediately provide you with a link to create a new password.

How To Order

How to Place an Order?

Once you've logged in with the email and password you set during sign-up after we sent you an invitation mail, you can begin ordering our custom-designed products. To choose an item, fill out the order form for each design to specify the carat/clarity of the diamond needed, the carat of gold to be used, and the desired color of gold. The initial prices you see by default are based on 14k Gold and G+SI carat diamond. As you make your selections, the item's price will adjust accordingly.

When you're ready, click on “Add to Cart”. You can continue shopping, modify your selections, or proceed to check out. In your cart, you'll see a summary of your order.

As you proceed to checkout, you'll just need to send the order to us. As soon as we receive it we prepare an Order Confirmation file and send an email to you to confirm the order in order to start the production.

Why a Minimum Order?

To offer the best prices, we've set a minimum order value of 500,00 Euros.

How Can I Check the Status of My Orders?

Visit the “Orders” page in your profile anytime to check your order status and history.

Can I Order Selected Styles Later On?

Products in your cart remain there until you decide otherwise. So, you can return later without losing your selections.

Can I Repeat an Order?

With Bosphorus Brilliance's assisted purchase system, you can duplicate previous orders and adjust as needed. In the Private Area, select the order you wish to repeat and click “Reorder”. The items will be added to your cart, ready for adjustments.